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vitalvox logo suitable for dark background

Empowering every voice with seamless accessibility

VitalVox Accessibility Plan

Our Commitment

At VitalVox, we are dedicated to creating an inclusive and accessible digital experience for all users, including individuals with disabilities. As a provider of communication solutions—messaging, video calling, AI, and recruitment tools—we recognize the importance of accessibility in fostering seamless interactions for everyone.

We are committed to aligning with accessibility best practices and continuously improving our platform to meet the needs of a diverse user base.We may gather personal information you provide, including your name, email address, phone number, and company details.

Our Approach to Accessibility

We approach accessibility with a proactive mindset, integrating best practices into our product design, development, and customer support services. Our accessibility efforts focus on:

1. Product & Platform Accessibility

We ensure that our communication tools, including messaging and video calling features, are:
Designed following WCAG (Web Content Accessibility Guidelines) to support screen readers, keyboard navigation, and other assistive technologies.
Continuously tested for usability by individuals with different abilities.
Developed with inclusive design principles to minimize barriers in communication.

2. Inclusive AI & Automation

We strive to ensure our website and support resources are accessible by:
Supporting speech-to-text and text-to-speech functionalities to assist users with hearing or visual impairments.
Ensuring chatbot interactions and automated messaging are compatible with assistive technologies.
Improving AI recognition of diverse speech patterns to support inclusivity in video calls and interviews.

3. Website & Digital Experience

Our AI-driven solutions prioritize accessibility by:
Providing alternative text for images and multimedia content.
Maintaining clear, easy-to-read layouts and high-contrast design options.
Implementing proper HTML structure for screen readers and navigation support.

4. Customer Support & Training

To ensure all users can effectively engage with our platform, we offer:
Multiple support channels (chat, email, phone) to accommodate different accessibility needs.
Accessibility training for our team to enhance awareness and improve customer interactions.
User documentation in accessible formats, including transcripts for video content and readable PDFs.
An elderly man sitting in a wheelchair, using a smartphone with the VitalVox solution, showcasing how VitalVox's accessibility features simplify communication and enhance everyday life

CONTACT US

Your voice matters – let’s connect

Need support or have feedback on our accessibility features? Reach out—we’re committed to making VitalVox work for everyone.

CONTACT US

Your voice matters – let’s connect

Need support or have feedback on our accessibility features? Reach out—we’re committed to making VitalVox work for everyone.